Privacy policy

Privacy Policy

Last updated: April 12, 2026

The Kingston Insulation website https://kingstoninsulation.ca is operated by Joe Ramsay and Associates Inc. This Privacy Policy explains how we collect, use, and protect personal information submitted through this website and through related communications, including phone and email.

This website provides educational information about insulation and home comfort issues and facilitates connections between homeowners and local independent service providers.

By using this website or submitting your information, you agree to the practices described in this Privacy Policy.

1. Who We Are

This website is operated by:

Joe Ramsay and Associates Inc
Phone: 855-572-6729
Email: [email protected]

2. Information We Collect

We may collect personal information that you voluntarily provide when you contact us through this website. This may include your name, phone number, email address, details about your home or situation, and any additional information you choose to include in a form submission, message, or call.

We may also collect basic technical information when you use the website, such as browser type, device type, pages visited, referring source, and general usage data to help us understand how the site is being used.

If you communicate with us by phone or email, we may keep a record of those communications for customer service, follow-up, and record-keeping purposes.

3. How We Use Information

We use the information you provide to:

• Respond to your inquiry

• Communicate with you about your request

• Coordinate follow-up with a local service provider

• Provide information related to insulation and home comfort concerns

• Improve the website and our communications

Information may also be used to maintain internal records and support customer service.

4. How Information Is Shared

This website is designed to connect homeowners with local service providers.

When you submit a form or request a consultation, your information may be shared with a local independent company so they can follow up with you directly regarding your request.

We do not sell your personal information.

We do not use your information for third-party marketing or promotional purposes.

Information may also be processed by service providers that support website hosting, communication systems, or customer service functions. These providers use the information only as needed to perform their services.

5. How We Protect Information

We take reasonable steps to protect the personal information submitted through this website. These measures may include secure systems, access controls, and administrative safeguards designed to reduce the risk of unauthorized access or misuse.

No method of transmission over the internet can be guaranteed to be completely secure, but we make reasonable efforts to protect the information we receive.

6. Cookies and Website Analytics

This website may use cookies or similar technologies to support normal functionality, measure traffic, understand visitor behaviour, and improve performance.

These tools help us understand how visitors use the site and where improvements may be needed.

7. Your Choices

You may choose not to provide personal information, although that may limit our ability to respond to your inquiry.

If you have previously submitted information and would like it updated or corrected, you may contact us directly.

8. Retention of Information

We retain personal information only as long as reasonably necessary to respond to inquiries, maintain records, support customer service, and meet legitimate operational or legal requirements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When updates are made, the revised version will be posted on this page with a new effective date.

Your continued use of the website after changes are posted indicates your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Joe Ramsay and Associates Inc
Phone: 855-572-6729
Email: [email protected]